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About Us
Little Gems are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@fleecehats.co.uk.
Our Contact details:
Sandra Clark
10 Mossbank Way
Copthorne
Shrewsbury
SY3 8XW
01743 344183
info@fleecehats
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Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept payment with Credit Card via Nochex, PayPal, cheque or postal order . |
Shipping And Handling
Goods are packed and shipped on reciept of your order being placed. |
Delivery Schedule
We deliver your order right away. We will normally send your order to you within 7 working days . International orders are sent by air-mail, normal delivery would take 4 to 10 days from posting. |
Back Orders
If your item is not in stock and we are unable to despatch within 7 working days, we will advise you. |
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee
All our products are manufactured to the highest quality standards. In the unlikely event that any goods are found to be defective in any way within 30 days of purchase, they will be replaced at no additional cost.
Dye matching on items can only be guaranteed on items purchased together on one order. |
Reaching Us
If you need to reach us, please email us on info@fleecehats.co.uk, alternatively, you can call on 01743 344183 |
Privacy Policy
Little Gems do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. |
Returns Policy
You have the right to return goods if you are not completely satisfied with your purchase within 7 days of receipt, costs of return postage will not be reimbursed. In the case of exchanges the substitute goods, there will not be any further postage and packing charges made in returning the new item(s) to you.
Any refund will be made once we have received the goods.
Due to hygiene, we do not make refunds for nappy liners or wipes and unless faulty, the goods should be returned unused and in the condition that they were supplied
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